SUPPORTING OTHERS KEYNOTE
The counterintuitive approach to being truly supportive,
by going toward the pain and “sitting in the mud”
Why you should book this talk
Healthy relationships are the heartbeat of business. In our day-to-day interactions with colleagues at work, or with our friends and family at home, we are often faced with the confronting reality of supporting people we care about who are going through difficult times. It’s common for us to feel confused about what to say and do, overcome with fear of getting it wrong, or riddled with guilt that we might make things worse.
In this keynote, Mitch shares the core insights from his proven proprietary framework that’s been adopted and trusted by some of the biggest companies in the world to boost psychological safety and empower cultural resilience. A must-see presentation for all leaders and teams facing periods of uncertainty and high stress.
1 PAGE TALK SUMMARY FLYER
Best for
Company-Wide Mental Health Awareness – hosting this keynote during important commemorations like R U OK Day, World Mental Health Day or Mental Health Month helps reinforce your organization's commitment to psychological wellbeing and equips employees with practical tools for real conversations.
Leadership & Team Development – ideal for leadership development days or team-building events, this talk enhances communication skills, strengthens team dynamics, and fosters a culture of trust and psychological safety within the workplace.
Strategic Offsites & Annual Gatherings – a perfect addition to team offsites or annual gatherings, this session helps align teams on the importance of emotional intelligence, resilience, and supportive conversations, driving long-term cultural change.
Industry Conferences & Association Events – designed for sectors with high customer interaction, this keynote is invaluable for professionals in retail, hospitality, healthcare, education, financial services, and emergency response—where staff frequently handle clients in distress without the proper tools to navigate tough conversations effectively.
Topics and outcomes
The #1 insight that separates helpful/unhelpful conversations that transform relationships
The 5 habits of daily disconnection and how to reverse these subtle yet game changing behaviours
The major learning from each part of the 5-step framework ‘ELsA.B’ including:
The hidden secret of setting up a conversation for success
The evidence based listening technique that leads to hyper-understanding
The key to mitigating risk in the highest stakes situations
The coaching model that empowers people to solve their own problems
The key to not becoming someone’s therapist, yet how to still be therapeutic